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RETURN POLICY

Refunds – Cancellations Policy

Returns
Returns are accepted after consultation with the customer as long as the product has not been opened and remains in excellent condition. Return costs are borne by the customer.

Cancellations
To cancel your order before it has been fulfilled, contact us by email at info@cafealcalino.com quoting your order number. Or call us at 0030- 6976 111906.

Returns Policy
In order to make a return, please note the following:

In case the product comes with a gift, it must be returned together with the product.
The packaging of the shipment must be secure to prevent any damage during transport. Our company is not responsible in case of loss or damage of the product during the return transport.
Return costs are borne by the customer (provided the cause is not our fault).
To be able to return the product, the package must be closed and not opened.
In case of product return or order cancellation, your refund will be completed within ten days from the date of receipt of the products or the date of cancellation of the order respectively.